Web Site a Natural for Storm Communications

Customer and media inquiries can quickly overrun call centers and offices when power outages occur. But a good Web site system can help change all that -- reducing call volume and improving customer relationships during an otherwise difficult time.

Today, customers find their way to the Web even during outages, whether it's through work, a friend, family or battery-powered laptops. So put your Web site to work.

Activate a StormCentral™ Communications System

Turn your Web site into a 24/7 information source using Apogee's StormCentral™. Our design and programming staff works with you to define the features and functionality required for your communications and operational objectives. The Web system can range from simple text-based platforms with manual updates to fully-automated graphical systems integrated with your Outage Management Systems.

System Options Include:

• Indicate outages by districts, region, or entire service
territory and by magnitude
• Multiple graphic views with postings carried to all levels
• Provide estimated restoration times
• Separate communication available for internal and external audiences
• Educational tips for storm preparation, response, and safety
• External links for additional information resources

We're The Utility Web Experts

We know your operating and customer service environment. Our principals and staff have been serving utility clients for well over a decade, developing online solutions to meet a variety of challenges. And we're well aware of the public's appetite for information. We make sure your Web site facilitates consistent communications while you focus on service restoration.