HomeEnergySuite™ is a comprehensive online self-help resource for customers
-
InteractiveEnergyHome™ main menu seizes customer attention with a graphically rich and interactive home tour with information synchronized with the rooms.
- The HomeEnergyCalculator™ is the core application, and in the suite it is enhanced with other valuable applications and resources.
- Lighting and Appliance Calculators enable specific investigations of energy use, with output linked to the HomeEnergyCalculator™.
- HomeEnergyLibrary™ is an extensive encyclopedia of energy use information.
- Kids Korner online energy education and safety information is for kids of all ages.
- Fundamentals of Electricity iContent provides a comprehensive reference on energy and electricity.
- Vendor Locator provides a link to trade allies and service providers.
HomeEnergyCalculator™ is the online self-help analysis tool
- The engaging customer interface is the reason for the amazing 70% average completion rate. Customers are not discouraged by multiple complex input screens.
- The ability to quickly model energy saving scenarios encourages customers to take the actions that fit their budgets. On average, customers run three scenarios.
- MonthlyInsights™ display of consumption by end use for the preceding 13 months; graphically shows the impact of weather on bills, thereby reducing calls to the utility contact center.
- Demand, energy, and block rates can be accommodated and fixed or pipes and wires charges can be displayed.
- Energy Saving Tips can be personalized by the utility.
- Gain insight to what's on customers' minds with the Market Survey module.
- Linking to optional HomeEnergyLibrary provides additional valuable information on energy use and equipment.